Terms of Service

By accessing or using Tribal (the "Service"), you agree to be bound by these Terms of Service ("Terms") and our Privacy Policy, which is incorporated by reference. If you do not agree, do not use the Service.

These Terms constitute a legally binding agreement between you and Meet Tribal ("we", "us", "our"), a company registered in England and Wales.

Tribal is currently in private beta. During the beta period:

• The Service is provided as-is and without any service-level agreement or uptime commitment.
• Features may change, be removed, or be replaced without notice.
• We may suspend or terminate access to the beta at any time, with reasonable notice where practicable.
• Beta feedback you provide may be used to improve the Service without any obligation to you.

To use the Service you must:

• Be at least 16 years old.
• Provide accurate and complete information when creating your account.
• Keep your account credentials secure. You are responsible for all activity that occurs under your account.
• Notify us immediately at legal@meettribal.com if you suspect unauthorised access to your account.

If you are accepting these Terms on behalf of an organisation, you represent that you have the authority to bind that organisation.

You agree not to:

• Reverse-engineer, decompile, or attempt to extract the source code of the Service.
• Scrape, harvest, or otherwise collect data about other users without their consent.
• Upload, transmit, or process any content that is unlawful, defamatory, harassing, or infringes a third party's intellectual property rights.
• Circumvent or attempt to circumvent the permission model that controls access to Workspace data and derived objects.
• Use the Service in any way that could damage, disable, or impair its operation or interfere with other users.
• Use automated means to access the Service beyond the integrations we explicitly support, without our prior written consent.

You retain ownership of your content. By connecting a source integration (such as Slack), you grant Meet Tribal a limited, non-exclusive, royalty-free licence to access, read, and process the content from that source solely to provide the Service to you.

You represent and warrant that:

• You have the right to connect each source and to grant us the access described above.
• Your use of the Service complies with the terms of service of each connected third-party platform (e.g. Slack's API Terms of Service).
• Where the communications you connect involve other people, you have obtained any consents required by applicable law to process their information through Tribal.

This licence terminates when you disconnect the source or delete your account.

Tribal uses AI to extract structured objects (Blockers, Tasks, Decisions, Questions, Commitments) from your communications. These inferences are presented alongside Evidence references, a Rationale, and a Confidence indicator so you can evaluate them.

AI-inferred output is best-effort and may be incomplete, incorrect, or missing context. You remain solely responsible for any decisions you make based on information surfaced by Tribal. We do not warrant that inferred objects are accurate, complete, or fit for any particular purpose.

Use the confirm, dismiss, and resolve controls to correct the Work Graph. Your corrections improve future inference quality within your Workspace.

Tribal is free to use during the private beta. We will provide at least 30 days' notice before introducing any paid plans, and you will never be charged without explicit consent.

Our IP. The Service, including its software, interface, branding, and the structure of the Work Graph engine, is owned by Meet Tribal and protected by applicable intellectual property laws. Nothing in these Terms grants you any right in our IP beyond the limited right to use the Service as described here.

Your content. You own the content you create and the data you bring to the Service, subject to the limited licence in §5.

Feedback. If you provide feedback, suggestions, or ideas about the Service, you grant us a perpetual, irrevocable, worldwide licence to use that feedback without compensation or attribution.

The Service integrates with third-party platforms including Slack, Google Workspace, and WorkOS. Your use of those platforms is governed by their own terms of service and privacy policies, not these Terms. We are not responsible for the conduct of third-party platforms.

Disconnecting a third-party integration revokes our access to that source going forward but does not automatically delete any derived objects already in your Work Graph. You can request deletion by contacting us.

By you. You may stop using the Service and delete your account at any time. Data deletion follows the timelines in our Privacy Policy.

By us. We may suspend or terminate your access if you violate these Terms, if required by law, or on reasonable notice for any other reason. During the beta we reserve the right to wind down or discontinue the Service.

Provisions of these Terms that by their nature should survive termination (including §8, §10, §11, §12, §13, and §14) will do so.

To the maximum extent permitted by applicable law, the Service is provided "as is" and "as available" without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement.

Nothing in these Terms excludes or limits any liability that cannot be excluded or limited under applicable law, including under the Consumer Rights Act 2015 or similar consumer protection legislation.

To the fullest extent permitted by English law, Meet Tribal's total aggregate liability to you arising out of or in connection with these Terms or the Service shall not exceed the greater of (a) the amount you have paid us in the 12 months before the claim arose, or (b) £100.

We shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or business opportunities, even if advised of the possibility of such damages.

Nothing in these Terms limits or excludes our liability for: death or personal injury caused by our negligence; fraud or fraudulent misrepresentation; or any other liability that cannot lawfully be excluded or limited.

You agree to indemnify and hold harmless Meet Tribal and its officers, directors, employees, and agents from and against any claims, damages, losses, costs (including reasonable legal fees), and expenses arising out of or relating to: (a) your use of the Service in violation of these Terms; (b) your content or the content you connect; or (c) your violation of any applicable law or third-party right.

These Terms and any dispute arising out of or in connection with them (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.

The courts of England and Wales shall have exclusive jurisdiction to settle any dispute arising out of or in connection with these Terms. If you are a consumer in another jurisdiction, you may also have rights under the law of your place of residence that these Terms cannot override.

We may update these Terms from time to time. For material changes, we will notify you via the Service or by email at least 14 days before the change takes effect. Your continued use of the Service after the effective date constitutes acceptance of the updated Terms.

If you do not agree to the updated Terms, you must stop using the Service before the effective date.

Questions about these Terms? Please reach out: